Shipping & Policies
Ordering
Orders are shipped from Brooklyn, New York 11219
Orders will be processed as received.
Hostess International is not responsible for late deliveries due to freight carrier.
Notify carrier and Hostess International immediately if boxes are opened or damaged.
Hostess International is not responsible for typographical errors.
All prices and terms are subject to change without notice.
Pricing on website may differ with store prices.
Shipping and Handling Charges
In order to serve you efficiently, dimensions and weights have been subject to modest variance.
Allow up to 48 hours plus shipping and handling for gift items. For tablecloths, napkins etc. allow up to one week for manufacturing excluding shipping.
We ship all orders via UPS. For rush shipments, UPS second day air or next day is available.
UPS does not deliver to P.O. Boxes.
Please DO NOT include Saturday, Sunday, or any Legal Holiday as a shipping or "in transit" day.
Please check your address carefully. UPS has a $5.00 surcharge on any address that is incorrect or is missing an apartment or suite number.
Pricing
Our prices are subject to change without notice. Prices do not include federal, state, or local taxes that may be imposed.
Pricing on the website may differ from store prices.
Return Policies
We want you to be totally happy with your purchase. In the event that you are not completely satisfied, you may return all items aside for cloth products.
Shrinkage: We allow for minimal shrinkage on brocade tablecloths when manufacturing. It is normal for them to be a little big at first. After two washes they should fit perfectly.
All claims must be made within 30 days of receipt of goods.
All items must be returned with a copy of the packing slip or invoice.
Restocking fee of 15% on gift items for incorrect orders placed by customer; customer is responsible for shipping return.
Credits are issued when incorrect merchandise is returned and inspected.
Since all tablecloths are custom made to measure, we cannot accept any returns. However, should Hostess International be responsible for the error, appropriate measures will be taken. Please take extra care that the measurements be precise.
The prices listed for our products do not include shipping charges. They will be added on when you are ready to place your order.